Fans Just Want Their Tickets.

Manifesto

Meet the new ticketing guys, who looked at the old ticketing guys and decided to do it better. Faster. Simpler. Overwhelmingly smarter.

The way we see it, we have one job: Connecting the obsessed to the object of their obsession. And it’s a job we don’t take lightly. After all, Fans just want their tickets. We get that.

What you say drives what we do and how we do it. We won’t hit you with confusing and dishonest pricing, or impossibly complicated technology. Nor will you see ridiculously rigid policies or customer care that doesn’t really care. Noooo. There will be none of that. We’re helpers, simplifiers, improvers. And yes, on occasion, rule benders. In a word, we are human.

We’re committed to undoing the way things have always been done. And re-doing it. The new way. The right way. For you, that means buying tickets will never again be the way it was. The hoop-jumping, hassle-filled, fee-laden old way.

So let’s put an end to the old way. We can all agree that it was no fun. Consider it gone. And good riddance.

Because now buying a ticket is as it should be. Simple. Easy. Friendly. Fun!

Our Story

2000

James Reichardt joins the company as CTO.

2001

Breaks over 1 million tickets sold online.

2002

Launched fraud detection & prevention program.

2004

Built the first mobile box office and automated will call.

2006

Built the first event syndication network allowing events to be promoted across 400+ affiliate websites.

2008

Groovetickets becomes Flavorus.

2009

Launched first magcard tickets revolutionizing speed of entrance to events.

2010

Launched our reserved seating functionality.

2011

First company to leverage the cloud to enable high volume on sales without a waiting room allowing tens of thousands of customers to easily buy tickets in a few seconds.

2012

First company allowing fans to buy tickets directly on Facebook.

2013

Launched iPad and iPhone native apps.

2014

Launched new logo and brand mark.

September 1999

Todd Sims starts the first online ticketing company for EDM events under the name Ravepass out of his Venice beach apartment because he wanted a better way to buy tickets for SoCal raves.

2000

Ravepass becomes Groovetickets.

2001

Allows first major nightclub to sell tickets online.

2003

Created ticket outlet software allowing clients to sell tickets through affiliated retail stores.

2005

Built the first independent merchant account program.

2007

Launched the first mobile scanning system.

2009

Launched the first private label ticketing.

2010

Managed first 85k person will call for EDC without a glitch.

2011

Built the first ever layaway program allowing fans to buy high priced tickets they couldn’t otherwise afford.

2012

First integrated RFID system.

2012

First company to allow fans to see which friends are attending events and automatically share their purchase.

2014

Managed over 125k attendees at Electric Daisy Carnival (Las Vegas).

September 1999

Todd Sims starts the first online ticketing company for EDM events under the name Ravepass out of his Venice beach apartment because he wanted a better way to buy tickets for SoCal raves.

2000

James Reichardt joins the company as CTO.

2000

Ravepass becomes Groovetickets.

2001

Breaks over 1 million tickets sold online.

2001

Allows first major nightclub to sell tickets online.

2002

Launched fraud detection & prevention program.

2003

Created ticket outlet software allowing clients to sell tickets through affiliated retail stores.

2004

Built the first mobile box office and automated will call.

2005

Built the first independent merchant account program.

2006

Built the first event syndication network allowing events to be promoted across via 400+ affiliate websites.

2007

Launched the first mobile scanning system.

2008

Groovetickets becomes Flavorus.

2009

Launched first magcard tickets revolutionizing speed of entrance to events.

2009

Launched the first private label ticketing.

2010

Managed first 85k person will call for EDC without a glitch.

2010

Launched our reserved seating functionality.

2012

First integrated RFID system.

2012

First company allowing fans to buy tickets directly on Facebook.

2012

First company to allow fans to see which friends are attending events and automatically share their purchase.

2013

Launched iPad and iPhone native apps.

2014

Managed over 125k attendees at Electric Daisy Carnival (Las Vegas).

2014

Launched new logo and brand mark.

Premiere Clients: Past & Present

LA SPORTS ARENA
MICHAEL JACKSON NEVERLAND RANCH

Meet the team

Todd Sims, CEO

As the CEO of Flavorus, Todd Sims’s role is simple: change the world of ticketing. His affinity for developing the perfect platform for event producers and connecting fans with their favorite shows is evident in the attention to detail he puts into every aspect of his business: technology, service, and marketing. With a serious passion for adventure, Todd likes to go hiking, skiing, sailing, biking, canyoning, scuba diving, and motor-cross. He can also solve a Rubik’s Cube in under five minutes.

James Reichardt, CTO

James Reichardt is the CTO and original architect of the Flavorus ticketing system. He was responsible for the original programming and architecture of the main ticketing engine for general admission and reserved seating events. He designed and deployed entry and will call systems for major festivals. In his spare time he loves to spend time with his family of 4, soon to be 5.

Jim Murphy, COO

Jim Murphy, Flavorus' COO, brings 15+ years experience as an executive at Clear Channel Media & Entertainment in Los Angeles. Jim was Executive Producer of two of LA's longest running music festivals - KIIS FM's Wango Tango and Jingle Ball. Jim is also very involved in community organizations, including APLA and the Trevor Project.

Steve Oberman, Director of Business Development

Steve has been in the music industry for over fifteen years. As the director of business development, his job is to empower event promoters, venues, and producers with the best ticketing platform that will increase their revenue and save them time and money. On his off time he loves playing poker tournaments and being the oldest guy at the skatepark.

Sergio Diazgranados, Director of Marketing

Sergio brings over 20 years of experience in the EDM industry. As the marketing director, his responsibility includes both the overall growth of the company along with supporting clients in helping them sell more tickets. On his free time he loves to surf, practices yoga daily, and loves to take his dog Monkey on hikes.

Caroline Sailer, Director of Client Support

As the Director of Service, Caroline oversees operations for event organizers. From smooth on sales to worry free event entrances, her smart and friendly team is passionate about getting the job done right. When she's not at an event or in the office, she loves spending time in her backyard barbecuing with friends and taking care of her plants.

Lori Noto, Director of Customer Support

Lori leads a stellar team of Customer Support Managers who ensure that every single person who contacts Flavorus has an experience they want to tell their friends about. We are ticketing done right, and customer service done with heart. When you purchase through Flavorus, we welcome you into our family. When Lori isn't celebrating the newest addition to our team, she is thrifting with her dog Cowboy or digging on her new vinyl purchase.